Return and Refund

We want you to feel confident when shopping with GeoMinimalist. Please review the policy below for information about eligible returns, the return process, refunds, and exchanges.

RETURN

Return Eligibility and Time Limit

Return requests must be submitted within 30 calendar days from the date your order was delivered. Returns requested after this period are not eligible for a refund or exchange.

GeoMinimalist accepts returns for both defective and non-defective items. To qualify for a return, the following conditions must be met:

  • The item must be in the condition in which it was received. It must be unused, unwashed, and unaltered, except for reasonable inspection or fitting, or when the item has a manufacturer-related defect.
  • The item must be returned with its original packaging, box, tags, and included accessories, where applicable.
  • Items that do not meet these conditions may be rejected and may not qualify for a refund.

How to Request a Return

To request a return, please email contact@geominimalist.com within 30 calendar days of delivery.

Please include:

  • Your order number.
  • The item you would like to return.
  • The reason for the return.
  • Clear photos of the item if it is damaged or defective.

The same return procedure applies whether the return is related to a product issue or a personal preference.

Return Process

  1. Return request review: GeoMinimalist will review your request within 1–2 business days. If your request is approved, we will provide a prepaid return shipping label for you to download and print.
  2. Return shipping: GeoMinimalist will cover the return shipping cost for approved returns. No return shipping charge will be deducted from your refund.
  3. Package your item: Please securely pack the item and include the original packaging, tags, and accessories. Attach the return label provided by GeoMinimalist to the package.
  4. Send the package: Drop off the package with the carrier indicated on the return label and keep the tracking information until your return has been completed.

GeoMinimalist does not charge restocking or return processing fees for eligible returns.

Return Inspection

The time required for a returned package to reach us may vary depending on the carrier and your location. You can use the tracking number provided by the carrier to monitor the shipment.

Once the returned item arrives, GeoMinimalist will inspect it. The inspection process normally takes 2–3 business days.

If the item satisfies the return requirements, we will approve the applicable refund or exchange and notify you by email.

If the item does not meet the return requirements, we will notify you and explain the reason the return could not be approved.

Please contact GeoMinimalist and receive return approval before sending any item back. We strongly recommend using the prepaid return label provided by us. If an item is sent back without prior approval or without the return label provided by GeoMinimalist, we may be unable to reimburse any return shipping costs and may not be responsible for loss or damage that occurs while the package is in transit.

REFUND

Refund Processing

Once your returned item has passed inspection, GeoMinimalist will send you an email confirming that your refund has been approved.

Approved refunds are normally issued within 3–5 business days.

After the refund has been issued by GeoMinimalist, the time required for the funds to appear in your account depends on your payment provider, bank, or card issuer. Processing times may vary, and GeoMinimalist does not control the processing time of these financial institutions.

Refund Amount

For an approved return, GeoMinimalist will refund the amount paid for the returned item.

The original shipping fee will also be refunded when the return is the result of an error on our part, including:

  • The item arrived damaged or defective.
  • The item does not match its description.
  • The wrong item was sent.

For returns based on personal preference, ordering the wrong item, or other reasons unrelated to an error by GeoMinimalist, the original shipping fee paid at checkout is non-refundable.

Refund Method

Refunds are issued to the original payment method used for the order, such as PayPal or a credit/debit card.

If Your Refund Has Not Arrived

If the stated refund processing period has passed and you do not see the funds in your account, please first check with your bank, card issuer, or payment provider, as additional processing time may be required.

If you have confirmed that the refund has not been received or need further assistance, please contact us at contact@geominimalist.com.

EXCHANGE

Exchange requests are subject to the same 30-day timeframe and item condition requirements described in our return policy.

Exchanges are generally available for the same product, with a different color or size where applicable.

If the replacement item has a different price from the original item, GeoMinimalist will contact you before processing the exchange to confirm how the price difference will be handled.

The replacement item will normally be shipped after the returned item has been received and approved. In certain circumstances, GeoMinimalist may determine that a replacement can be sent earlier.

GeoMinimalist will cover the shipping cost for an approved replacement.

If the requested replacement is unavailable or out of stock, we will issue a refund for the eligible returned item instead.

To request an exchange, please contact contact@geominimalist.com and provide your order number and the details of the item you would like to exchange.

PROBLEM WITH YOUR ORDER?

If your item arrives damaged, defective, or different from what you ordered, please contact GeoMinimalist as soon as possible at contact@geominimalist.com.

Please provide:

  • Your order number.
  • A brief description of the problem.
  • Clear photos showing the item and the issue.
  • Photos of the packaging as well, when relevant.

Our team will review the information and determine an appropriate solution based on the circumstances. Depending on the issue, the resolution may include a replacement, exchange, or refund.

We recommend keeping the original item and packaging until the issue has been reviewed and resolved.

GeoMinimalist

Business Address: 1405 N Trail Dr, Carrollton, Texas 75006, United States.

Email: contact@geominimalist.com.

Phone: +1 (469) 437-5256.

Support Times: 8:00am-10:00pm (Central Time)/Monday-Saturday, excluding national holidays.